Shipping and return policies
English below
Delivery information
We ship all products ourselves and aim to deliver your order within 24 hours . After purchase, we will contact you to arrange a delivery time that best suits you.
The customer can also select their desired delivery date and time on the checkout page.
Delivery fees are determined based on the distance between our store and the delivery address:
0–5 km : Free delivery
5–15 km : €15
15-25 km : €20
Return Policy
You have the right to return your purchase within 14 days of delivery.
If a delivery fee has been charged, it will not be refunded .
The full price of the product will be refunded upon return.
To initiate a return, please contact us by phone or email .
Please note that the returned product must be in the same condition as when received.
Return and Delivery Policy
Delivery Information
We handle all deliveries ourselves and aim to deliver your order within 24 hours . After the purchase is completed, we will contact you to arrange the most convenient delivery time.
Customers can also choose their preferred delivery date and time on the Checkout page.
Delivery Fees are calculated based on the distance between your address and our store:
0–5 km : Free delivery
5–15 km : €15
15-25 km : €20
Return Policy
You have the right to return your purchase within 14 days after delivery.
If a delivery fee was charged, this fee will not be refunded .
The full price of the product will be refunded upon return.
To initiate a return, please contact us via phone or email .
Please ensure that the product is returned in the same condition as it was received.
